Refunds & Returns Policy – Slot X

At Slot X, we want you to love your purchase. If you’re not fully satisfied, we’re here to help.

Returns

• You may return items within 14 days of purchase.

• Items must be unused, unworn, unwashed, and in their original packaging with tags attached.

• Proof of purchase (receipt or order confirmation) is required.
  

  • Customer provides return shipping

Non-Returnable Items

• Sale/discounted items

• Accessories (e.g., socks, undergarments)

• Gift cards

Refunds

• Once your return is received and inspected, we’ll notify you.

• Approved refunds will be processed to your original payment method within 7–14 business days.

• Shipping costs are non-refundable.

Exchanges

• We only replace items if they are defective or damaged.

• If you need an exchange for a different size or style, please contact us.

How to Start a Return

1. Submit This Form at https://slotx.shop/pages/contact Or Dm Us On Our Instagram Account @slotx.eg with your order details.

2. Our team will confirm eligibility and provide return instructions.

3. Ship the item back to our showroom or designated address.